<p><img loading="lazy" class="aligncenter size-medium" src="https://futurumresearch.com/wp-content/uploads/2017/11/Customer-Experience-Driven-Digital-Transformation-700x500-700x475.jpg" width="700" height="475" /></p> <p>In a competitive business world, keeping customers satisfied is essential. It takes a lot of resources to gain a customer, therefore it is a waste of resources...